Terms & scope
Clear expectations
from the beginning.
Proposed service terms for review. Paid checkout is not enabled. The signed agreement provided before enrollment governs the actual engagement, subject to applicable law.
The coaching role
Services provide practical education, organization, preparation, and accountability. They do not provide legal representation or advice, investment or tax advice, asset management, therapy, diagnosis, or emergency services. Clients select and retain qualified professionals separately.
Eligibility and conflicts
Enrollment requires a location and scope review, conflict screening, a signed agreement, and payment according to the selected offer. The practice works with one adult per family dispute and will not coach both spouses individually.
Fees and access
Prices are in USD. Four-week packages run for 28 days beginning on the agreed start date, rather than a calendar month. Navigation includes a maximum of eight total coach hours per period; Private Client includes 14. Career Relaunch includes a maximum of 12 hours across eight weeks; the Intensive includes two hours. All sessions, preparation, notes, messages, review, projects, and included coordination count toward the applicable total and component limits. The allowances are not interchangeable banks of live-session hours. Each cycle is affirmatively booked; no automatic renewal at launch. Message, response, and page limits also apply. We notify clients when an off-call allowance is approximately 80% used and pause work in that category at the limit. Additional work requires prior written approval of an estimate and spending cap: $450/hour for off-call work in 15-minute increments, or $650 for an additional 60-minute appointment.
MSA preparation and negotiation coaching
MSA Questions & Preparation is $1,750 for a maximum of three total coach hours in 14 days. MSA Negotiation Coaching is $3,750 for a maximum of eight hours in 28 days. The Complete MSA Coaching Package is $5,000 for a maximum of 11 hours over six weeks (42 days), with the same three-hour preparation and eight-hour support components. These fees cover coaching, not a completed or signed MSA. The dedicated MSA page states all allocations, payment schedules, participation conditions, and document limits.
Coaching is available to represented and unrepresented adults after screening. Deserae does not draft, revise, review, or interpret agreement text; recommend settlement terms; negotiate or transmit offers; or advise whether to sign. A mediator is neutral and is not automatically the client’s legal adviser. Independent legal review is recommended before signing.
Attendance is limited to permitted private mediation/settlement meetings, with the facilitator’s and all required participants’ agreement. No court appearances or court-connected custody mediation are included. The coach supports one adult and does not represent either party or act as mediator. Reserved support blocks include requested waiting and breaks; there is no full-day or on-call promise. If attendance is unavailable, the same support allocation may be used for individual preparation/debrief by agreement. Overlapping work in another package is not billed twice.
Scheduling and cancellation
The proposed policy permits rescheduling with at least 24 hours’ notice and one late-reschedule grace per package cycle. After that, late cancellations or missed sessions use the booked session, subject to the final agreement and applicable law. One 14-day scheduling extension may be requested.
Cancellation includes an accounting of earned and unearned fees using disclosed component allocations. Final refund timing and unused-service provisions must be confirmed in the agreement before purchase. No blanket nonrefundable policy is asserted here.
No guaranteed outcome
No court result, settlement, investment gain, job, salary, reduction in legal costs, or change in another person’s conduct is guaranteed. Third-party fees are separate. The client remains responsible for decisions and actions.
Privacy and records
Coaching does not automatically create attorney-client privilege. Counsel must agree before a coach joins a privileged meeting. Records can be subject to legal obligations and lawful disclosure. Do not submit legal or financial records through the initial inquiry.
Availability
Appointments: Monday–Friday, 9 a.m.–4 p.m. Pacific Time, subject to availability and announced closures. Business-day response commitments exclude closures. There is no emergency or 24/7 coverage.